User Creation

How to create users

1.       Click on "Security"

2.       Click on "Users"

3.       Click on "+"

4.       Fill in the information

5.       If you want to use the Microsoft 365 SSO connection, click on Login Mode

6.       Click on "Microsoft Online"

7.       Fill in the Microsoft Online username (often the same as the email)

8.       Click on "Save"

Error message from microsoft

Microsoft services unavailable or Microsoft displays an error message (SSO refresh token or Authentication Fail)

1. Navigate to the User Editor

2. Change the connection mode to classic

Security Group

9.       To assign access, click on "Security Group"

10.   Choose the necessary security groups

Security groups are used to grant access to specific pages, features, and views. It can be helpful to check another user with the same access level to assign the appropriate security group.

11.   Click on "Save"